Videoconferencing

Web Tool:

Industry:

Projects:

Communication Needs in Nursing

"Communication Needs in Nursing” is an activity that utilizes Skype where ESL learners interview nurse professionals in order to gain information around “communication in nursing”.

Outcomes:

The learner will be able to:

  • Practice interview skills in an information interview
  • Build oral fluency through group discussions
  • Focus on using the phone to gain information
  • Gain more information related to working with patients and possible challenges

Preparation:

  • Create possible interview questions
    • What challenges do you face when communicating with patients?
    • Do you have any recommendations for us? etc.
  • Identify language for students to practice while engaging in the activity
  • Discuss how to take notes and summarize the information received through the interview

Delivery:

  1. Introduce the activity:
    • Clarify participation expectations
    • Introduce the web tool (see “Web Tools” for more information)
    • Decide on roles (facilitator, note-takers, timekeeper, webcam operator, etc.) in this videoconferencing project
  2. Brainstorm:
    • Interview guidelines (rules of brainstorming)
    • Information interview questions
  3. Hold Skype call:
    • Ask questions
    • Take notes during the call so that a written submission can be made
    • Submit the completed summary after the interview call electronically
  4. Conclude with one of these ideas:
    • Post summary of interview answers on the class wiki
    • Plan another Skype call with another engineer

The Canadian Language Benchmarks (CLB) skills addressed by this activity are:

  • Listening
  • Speaking
  • Reading
  • Writing