NorQuest College Library

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NorQuest Library is a NEOS library. NEOS is a collective of 18 libraries. This means you can use your NorQuest ID/Library card to borrow resources directly from another NEOS library either in-person or using the request function in the library catalogue. Requested resources are delivered to NorQuest for convenient pick up.

Features in NEOS:

There are several features you can access within the NEOS system, such as:

View items you have checked out
View Items you have on hold
Change your PIN (4 digits only)
Renew Items that are checked out

PIN:

At the beginning of term you will receive an AUTOMATED email from the Library (check your MyMail account!). This email contains your PIN number.

Forgot You Pin?

Get My PIN »If you can't find the email or forget your PIN you can have one automatically sent to your email from NEOS.

Placing Book Requests

To place a hold on a book in NEOS, use the following steps:

Log into NEOS to see what items are on hold for you at NorQuest Library (also see items you have placed on hold and your position in the holds queue).
An email will be sent to your NorQuest email account when your hold request item is available to be picked up in the Library.

Edmonton Public Library

Your NorQuest Student ID can be your ticket to Edmonton Public Library (EPL) membership through the L-Pass. If you don't have an EPL membership, you can get it now, by clicking on the L-Pass image and completing the registration form. If you already have an EPL membership you can still choose to use your NorQuest ID Card as your public library card, your accounts will be merged.

EPL membership is a privilege of access that includes digital resources, books, music, audio books, programming and a multitude of services. Join today!

Learn more about Lpass

TAL (The Alberta Library)

The Alberta Library (TAL) is a library partnership of 49 libraries across the province of Alberta. You must have a NorQuest ID and PIN number to place holds in TAL Online. Requests made on materials located outside of Edmonton may take additional time to arrive. You will be notified through the email account you identified for use within the College.

Search TAL Online

Still can't find it?

You have looked everywhere and you can't find the book or article you are looking for? You can request an "interlibrary loan". Use the provided form on the right and provide as much information as you can about the source you require. The library staff will contact you if they have any questions or to notify you that your item has been found!

Samy - Please add a contact form that will include name, email address and text area for the user to enter data. Subject line should be "Interlibrary Loan" or ILL. email to library@norquest.ca

Responsibility

You are responsible for all material you sign out. You will be charged for resources (books, DVDs, magazines, reserve items, etc.) that are damaged or lost. These charges will be attached to your student account.

Pick-up & Returns

All NEOS items can be picked up and returned to the NorQuest Library regardless of their home library location.

Reserve Textbooks

NorQuest Library provides access to a selection of course textbooks. Located at the circulation desk, they can be used in the library for a maxium of 2 hours.

Fines and Fees

NorQuest Library does not charge overdue fees - but all other NEOS libraries do! You will be responsible for fines and fees accumulated on resources you have borrowed from other NEOS libraries. NorQuest Library staff cannot waive the fines of other libraries.

Fee Schedule

If you have unpaid overdue fines or an overdue item, you can still borrow materials from the library until your overdue fines reach $50 (remember it is a dollar a day for each item at most NEOS libraries).

Borrowing privileges are suspended when unpaid fines exceed $50.00. Most libraries will not lend to students that have accumulated a $50 fine - remember, this could be 5 books each overdue by 10 days.

Individual items that are overdue for more than 31 days are considered lost. A flat fee is charged to your account for all lost materials. This amount will be adjusted to reflect the actual cost of the item upon payment. The library will waive all fines on return of the item unless the item is damaged.

A fine or fee placed on your student account displays as a negative service indicator on your account. A negative service indicator will result in the withholding of transcripts and future registration.